| 6 |
Ms. Pittman |
888-283-3133, extension 207 |
Ms. Pittman is a senior citizen who is currently under the Aetna plan. She has partial Medicaid and is on 11 different medications. She has chronic conditions including diabetes and sees multiple doctors including Dr. Joyce Hahn, Dr. Jason Pan, and Dr. Sagat. |
Ms. Pittman called to discuss her current health plan and to explore the benefits of potentially switching to the Humana Gold Plus plan. |
Aetna |
Ms. Pittman would consider switching to the Humana Gold Plus plan if it offers more benefits, including coverage for her medications, doctors, and additional benefits like a food card, lower copays, and allowances for dental, vision, and hearing. She also requires transportation for her appointments, gyms, or the pharmacy. |
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| 7 |
Thomas |
7888-j89-ht39 |
Thomas is a 94-year-old client who is currently under the MyHealth Dental Insurance. She is currently residing in a zip code 46227. She is currently under a Medicare plan and is taking several medications. She has colitis and is under the care of Dr. Steven Samuels. She is currently living in an assisted living facility where her meals are prepared for her. She has a phone bill but no utility bills. |
Thomas called to update her Medicare details and to inquire about possible changes to her current plan. |
MyHealth Dental Insurance |
Thomas would consider switching to a new plan if it provides better benefits such as dental coverage, lower medication costs, and covers her phone bill. The plan should also provide transportation for medical appointments and offer a personal emergency response system. |
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| 9 |
Charles Geisel |
Medicare number: 7XM4884UK76 |
Date of birth: 01/27/1962, ZIP code: 32328, Primary care doctor: Dr. Gary, Current medications: Oxycodone 10mg tablets, Omeprazole 20mg, Pharmacy: Walgreens, Current Medicare number: 7XM4884UK76 |
Inquiry about the Healthy Food card and Medicare Advantage increases |
Medicare with $150 monthly Social Security check |
Increase in Social Security check to $164.90, $1000 in dental, $100 in vision, $75 quarterly for over the counter items, PPO travel coverage, same medication costs, plan start date in July |
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| 11 |
Client (unknown) |
None |
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None |
None |
None |
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| 14 |
Miss Pittman |
Not provided |
Miss Pittman has partial Medicaid, suffers from diabetes, takes around eleven medications, and sees a number of specialists including Dr. Jason Penn and Dr. Joyce Hahn. She is currently based in Florida. |
To discuss her current healthcare plan and explore potential alternatives that might offer better benefits. |
Aetna |
Miss Pittman would consider switching to a new plan if it offers increased benefits, including lower costs for her medications, and coverage for her doctors. Additional benefits such as a food card, monthly OTC allowance, and a flex card for dental, vision, hearing, and other co-payment amounts would be considered advantageous. |
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| 17 |
Amir |
Born on may6, 1988 |
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inquiring about a medical related to Philippines. |
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test |
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